FAQ

How long does delivery take?
Most orders arrive 1 to 2 weeks after they are placed. That estimate covers processing and transit. Every shipment includes tracking, and we email the link when the order leaves. Carriers, weather, or an incorrect address can occasionally change the timing.

What does delivery cost?
Standard delivery is free on every order. There is no minimum purchase and no oversized-item fee. We ship to all 50 U.S. states and Washington, DC.

How do returns work?
You have 60 days from delivery to request a return. DENIM DRIFT does not charge a restocking fee. Email info@denimdrift.top with your order number before you send anything back. If you are returning an item because you changed your mind, you arrange and pay the return shipping. If an item arrives damaged, defective, or incorrect, contact us within 7 days with photos and we will replace or refund it at our expense.

What does the quality guarantee cover?
Our one-year quality guarantee covers manufacturing defects in stitching, seams, zippers, rivets, buttons, and workmanship. Normal wear, accidental damage, misuse, and natural variation in denim wash or fabric are not manufacturing defects. To start a claim, email your order number and clear photographs to info@denimdrift.top.

Can I change or cancel an order?
Email us as soon as you can. We will help when it is still possible, but we cannot guarantee a change or cancellation after an order has entered processing or shipped. Once an order has shipped, the return policy applies.